We are happy to announce special rates to members on all types of insurance, including auto, home, renters, personal articles, boats and more!  Make sure you tell them you are a member of Canyon State Credit Union and start saving today!

1. Who is First Line Insurance Services?
   First line Insurance is a full service, independent licensed insurance agency that provides a variety of commercial and personal product lines to fit the varying needs of our members.  First Line has partnered with the Nation's largest and best rated carriers to provide a market for all of our memmers.
2. How do I know First Line is offering the best insurance carriers?
   At First Line, they use Best Alert Service to keep track of carrier ratings.  This service allows them to track Credit rating changes, read the latest news on our carriers, and receive notices on any changes.  Keeping track of these changes lets First Line maintain a standard of writing with only A Rated carriers.
3. Are rates credit based?
   Yes.  They run an insurance score when processing your quote.  This is not a credit report, and it is considered a "soft hit" or inquiry.  It does not affect your credit score.
4. How do I request a quote?
   Members can contact First Line by phone toll free 800-488-9838 or visit their website at www.firstlineins.com
5. Does everyone in the household have to be a credit union member to receive a discounted rate?
   No.
6. Does their website give an up-front quote?
   To make sure you are getting an accurate quote, First Line does not provide an upfront quote on their website.  Instead, the data is reviewed by a licensed underwriter who can make recommendations and provide comparative rates.  This ensure that you are receiving the coverage you need.  A licensed agent will call you within 48 hours of your request to discuss your quote.
7. How long does the quote process take?
   A phone interview can take between 15-30 minutes, depending upon the number of policies you have.  To help expedite the process, please having the following ready when you call:
        -  Your social security number.
        -  Your driver's license number.
        -  The dates of birth for all drivers in your household.
        -  A copy of your current policy that can be faxed or emailed.
8. Can I receive a discount for purchasing my home and auto policies together?
   Yes.  You may receive an additional discount for purchasing both policies with the same carrier.
9. Do you insure domestic partners?
   Yes.
10. Can I pick a due date for my insurance payments?
    Yes, for your auto policy you have the option of selecting your payment date depending on the billing method you choose.  For your home policy, you will need to check with your mortgage lender.
11. Do you insure Recreational Vehicles?
    Yes, they can insure boats, jet skis and travel trailers.
12. How are the claims handled?
    Our carriers offer 24/7 claims support, 365 days a year.  Each carrier has a toll free number to call, and there are local adjusters in your area to quickly handle your claim.
13. Do I need insurance if I don't own a home?
    Yes.  We all need personal liability insurance.  A licensed agent at First Line can discuss with you what coverages you might need.